Terms & Conditions
By accepting to these terms you indicate that you also agree to the Minecraft End User License Agreement.
1) Data loss and protection.
While Withernode will attempt our best to retrieve any lost data, we will not be responsible if you lose any important any files or they become corrupt. This is because however futuristic technology may be in this day and age, you can still forget to save and lose all your work.
2) PayPal disputes and fraud.
The threat of opening a PayPal dispute or actually doing so will result in service termination. If you are unsure about anything happening to your service, please open a support ticket and talk to our team. If you deliberately charge back for no reason at all apart from getting free service, you will be unable to access the Withernode network and your service will be terminated.
3) Refund policy.
Minecraft server hosting includes 7-day money back guarantee, after that 7 days you cannot get money back for your server. To get your refund cancel your server within 7 days after purchasing, and we will refund you within 30 days after cancellation.
4) Protection of your server.
Our team is dedicated to fixing any issues your have with your server. Sometimes, we have to enter your console or files to fix any issues. We will ask for your consent first before entering, unless it is a serious emergency and you are not available. Staff will contact you using a support ticket.
5) What you can and can't keep on your server.
You may only use your server space for server files. You may not use it as a file storing solution, please purchase that from the proper retailer. If found abusing your storage, we will suspend your service until you re-accept our terms and conditions. Repeat offences will result in service downtime with no money back.
6) Contacting us
This document was last updated on April 26, 2014